Store Checkout - Gemiruo

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Frequently asked questions

How long can the order be delivered?

Free shipping worldwide.Europe and America take about 7-15 days to accept orders, Asia takes about 10 days and other regions take 30 days.

How to track order status?

Your order will be processed within 3 days, then you will receive the logistics tracking number via email, so you can track your order status anytime until delivery.You'll receive WhatsApp messages related to the status of your orders. The frequency of these messages may vary. Standard data rates apply.

How to use coupons?

When you are on the checkout page, enter the coupon code to use for your order!

How to keep in touch with you?

Send us an email at support@gemiruo.com, follow us on social media, or submit your information via our Contact Us page. We will respond within 24 hours.

How to return policy?

We offer a 30 day return period, If you have a return request, please send us an email with our email address support@gemiruo.com Then we will proceed with the return process.

Where is the location of the company?

Our company is located in Chongqing, China, and our warehouse is in Dongguan, Guangdong. All orders are shipped from the Dongguan warehouse to the world.